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Case Studies

Real IT and AI projects delivered for NSW businesses.

Selected projects we have delivered for NSW businesses. Each case is a fixed-scope engagement with a documented outcome.

How we choose what to publish

We do not publish every engagement. We publish the ones where the problem was well-defined, the solution was documented, and the outcome was measurable. Each case below has a Situation, a Problem, what we did, and the outcome. We have not changed client names or details to make the story cleaner. We have not invented numbers. Where we do not have a measurable outcome, we say so.

What a fixed-scope engagement looks like

Each case started with a site survey, a written scope and a fixed price. The scope stated what was in, what was out, and what success looked like. We delivered the work, we tested it, and we handed over the documentation. The client did not get a surprise invoice at the end because the scope had been written down before we started.

Network

Retail Chain Wi-Fi & Network Upgrade

Three stores, one surveyed design, zero downtime trading.

Read case β†’
Managed IT

Law Firm Managed IT + CPS 234 Review

From break-fix to a security-aligned managed service.

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Cloud

Medical Practice Cloud Migration

From a storeroom server to Azure-hosted clinical software.

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AI Integration

Manufacturer AI Document Copilot

Azure OpenAI on internal product and compliance documents.

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AI Integration

Service Business AI Ticket Auto-Summary

AI triage for a field-service helpdesk inbox.

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SD-WAN

Multi-Site SD-WAN Deployment

Four sites, one fabric, predictable application performance.

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Microsoft Azure Microsoft 365 OpenAI Cisco Fortinet